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FAQs

  • What are the office hours?
    Office hours at NWA Workplaces are Monday through Friday, 8 am to 5 pm, but private office members have access 24/7/365.
  • How does billing work?
    All memberships are charged on a monthly basis on the first of the month. You can start your membership on any day of the month and we’ll pro-rate it. Additional charges such as extra meeting room hours will be charged to the subsequent month’s bill. For billing questions, contact us at info@nwaworkplaces.com.
  • Are your offices safe?
    Safety is a primary concern here at NWA Workplaces, and we strive to make sure that everyone feels 100% safe. We provide around-the-clock video surveillance of the premises, but we ask you to keep an eye on your personal belongings (wallets, laptops, etc.) as we cannot be responsible for lost or stolen items.
  • Who owns and operates NWA Workplaces?
    NWA Workplaces is locally owned and operated by Jon Cadieux. If you’d like to know more, ask Jon when you stop by, he’s usually on site.
  • How do I get notified of mail and package delivery
    As soon as a package arrives, the Community team sends the member an email notification about the delivery with information about the package’s location and the best times to pick it up. Please note that packages are scanned as soon as local couriers drop them off. It’s best to wait for a notification from your Community team (and not the courier) before you come to pick up your package.
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